Last updated: March 2026
Tok Gems LLC d/b/a The HVAC AI Pro values your privacy and is committed to protecting the information you provide through our website, forms, calls, and messaging channels.
We may collect your name, phone number, email address, company name, service-related details, appointment details, message content, and any other information you voluntarily provide.
We use this information to respond to inquiries, schedule demos, provide services, send service-related communications, improve operations, and support customer care.
By providing your mobile number and opting in, you agree to receive conversational SMS messages from Tok Gems LLC d/b/a The HVAC AI Pro related to your inquiry, demo request, scheduling, and service-related updates. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help.
SMS consent is collected through our website forms and other direct opt-in methods. Consent is not a condition of purchase. You may opt out at any time by replying STOP. You may request help by replying HELP.
Mobile information, SMS opt-in data, and text messaging consent will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes.
We may share information with service providers and platforms that help us operate our business, such as hosting providers, CRM systems, scheduling tools, communications platforms, analytics tools, and other software providers, only as reasonably necessary to deliver our services.
We retain information for as long as needed to provide services, maintain records, support operations, and comply with legal obligations.
You may contact us to update your information, request removal where applicable, or ask questions about how your information is handled.
If you have privacy-related questions, please contact Tok Gems LLC d/b/a The HVAC AI Pro using the contact information listed on our website.