Last updated: March 2026
Tok Gems LLC d/b/a The HVAC AI Pro takes reasonable administrative, technical, and operational measures to protect information processed through our website, forms, communications tools, and service workflows.
Access to information is limited to authorized personnel and approved service providers with a legitimate business need.
We use commercially reasonable security practices, which may include password protection, role-based access controls, secure third-party platforms, and monitoring of service tools.
We maintain messaging workflows designed to support compliant communications, including opt-in collection, opt-out handling, and HELP/STOP support where applicable.
Information submitted through forms, phone calls, or messaging workflows is handled using reasonable practices appropriate for a service business and software-enabled communication workflow.
Our services may rely on third-party providers such as hosting companies, CRM tools, communication platforms, analytics tools, scheduling software, and cloud providers. These providers may process data as part of the services they deliver to us.
If we become aware of a material issue affecting the confidentiality, integrity, or availability of information in our systems, we will take reasonable steps to investigate and address it.
If you have security-related questions, please contact Tok Gems LLC d/b/a The HVAC AI Pro using the contact information listed on our website.